Shipping and Delivery

SHIPPING CHARGES & CANCELLATION POLICY

 

How are shipping charges calculated?

There is no shipping charge for any order.

We charge a COD (Cash on Delivery) fees of Rs. 30 for every COD Order.

All Prepaid orders are free shipping and No COD charges are applied to Prepaid Orders.

 

How can you return the product?

At Navvayd, we adhere to the regulations of the Food & Beverage industry, which does not typically allow for returns on F&B products. We are deeply committed to ensuring the quality of each and every product we deliver, taking pride and confidence in what we offer to our valued customers.

However, we understand there may be instances where concerns may arise. In such cases, we welcome you to reach out to our dedicated customer service team for assistance. You can connect with us via the provided customer care number or send us an email at order@navvayd.com.

We will consult the customer and if the product is not used more than 10% of ordered amount, we may take the item back, the shipping fees to return the product will be borne by the customer.

 

Shipping Time

Orders that are received before noon in Indian Standard Time are normally shipped on the same business day. Similarly, orders received after noon in Indian Standard Time are usually shipped on the next business day. Customers ordering from outside India should note that our international delivery partners – FedEx – do not deliver Navvayd orders on Saturday or Sundays.

All products are delivered within a week (working days).

Cancellation Policy

We do not accept cancellation requests for orders already dispatched from our fulfillment center.

Delivery Partners

International shipping:

  • Bluedart, Delhivery. 
    Takes approximately 5-7 working days to get an order delivered
  • EMS (India Post)
    EMS Speed Post takes approximately 10-14 working days to get an order delivered

    To know more about shipping and cancellation policies, check out the FAQs on our website. For further queries, you can also email us at info@navvayd.com. We are always looking forward to assisting you.